Shipping policy

SHIPPING POLICY

Last updated: August 17, 2026

Thank you for shopping with Hushora.

This Shipping Policy explains how orders placed through hushora.online are processed and delivered.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days do not include weekends or public holidays.

Processing times may be longer during periods of unusually high demand, major promotions, holidays, or circumstances outside our reasonable control.

Once an order has been processed and shipped, you will receive tracking information when available.

FREE U.S. SHIPPING

Hushora currently offers free standard shipping on eligible orders delivered within the United States unless otherwise stated during checkout or as part of a specific promotion.

DELIVERY TIMES

Delivery times vary depending on destination, carrier, fulfillment location, and other circumstances.

Any delivery date or transit estimate shown on our website, in tracking information, at checkout, or in order communications is an estimate unless expressly stated otherwise.

Tracking information provided by the carrier is generally the best source for current delivery updates.

TRACKING

When tracking becomes available, we will provide a tracking number by email or through your order status page.

You can also use our Track Order page:

https://hushora.online/pages/track-order

Tracking information may take some time after shipment to display the first carrier update.

MULTIPLE SHIPMENTS

Hushora may work with multiple fulfillment and logistics partners.

As a result, products within the same order may occasionally arrive in separate packages or at different times.

You will not be charged additional standard shipping fees solely because an order is split into multiple shipments.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, contact us immediately.

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee that changes can be made once an order has entered processing or has shipped.

Hushora is not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer, except where required by applicable law.

DELAYS

Carrier delays can occasionally occur because of:

• severe weather,
• transportation disruption,
• high shipping volumes,
• customs or security processing,
• incorrect delivery information,
• local carrier delays,
• events outside our reasonable control.

If we become aware of a material delay affecting your order, we will make reasonable efforts to assist.

LOST OR MISSING PACKAGES

If tracking shows no meaningful movement for an extended period, or you believe your package has been lost, please contact:

[SUPPORT EMAIL]

Include your order number and tracking number.

We may need to investigate the shipment with the carrier before issuing a replacement or refund.

PACKAGES MARKED DELIVERED

If tracking shows your package as delivered but you cannot locate it:

1. Check the delivery area, mailbox, parcel locker, reception, or other safe locations.
2. Check with household members, neighbors, building staff, or reception.
3. Allow a short period of time because some carrier scans may occur before final placement.
4. Contact the carrier where appropriate.
5. Contact Hushora if the package still cannot be located.

DAMAGED PACKAGES

If your product arrives damaged, contact us as soon as reasonably possible at [SUPPORT EMAIL] and include photographs of the product and packaging.

INTERNATIONAL ORDERS

Availability of international shipping depends on the market and shipping options displayed during checkout.

Where applicable, customers may be responsible for import duties, customs charges, taxes, or fees imposed by their local authorities unless checkout expressly states that such charges are included.

CONTACT

Hushora
Email: Petstopforyou@gmail.com
Website: https://hushora.online
Phone: 795 263 635
Business address: Wroclaw , madalinskiego 39 , Poland